Background and Objectives
Tees Valley Housing has moved on significantly since the creation of Tees Valley Housing Association from the merger of Cleveland and Teesside Housing Association and Phoenix Housing Association in 1996, and the subsequent formation of Tees Valley Housing Group. The Group, prior to joining Fabrick, included Banks of the Wear Housing Association, with property holdings primarily in Sunderland and Newcastle, and Tees Valley Trust which specialised in supported and sheltered housing across the Group, as well as leading the Group’s community investment initiatives.
On 1 April 2008, Tees Valley Housing became a partner in Fabrick Housing Group, which brings together Erimus Housing and Tees Valley Housing. In total, the Group owns and manages more than15,000 properties. Tees Valley Housing continues as a separate company within the Group, managing over 4,000 homes, with an ambitious development programme. Fabrick provides strategic direction to the Group, as well as financial, corporate and development services to the partner companies.
Tees Valley Housing is primarily concerned with providing affordable housing offering a number of tenure options including:
- affordable rent
- shared ownership
- shared equity
- rent now, buy later
In addition, Tees Valley Housing is looking to increase the number of options given to current and future residents in terms of tenure in order to ensure that the package offered to them is truly affordable and suits the individual’s financial status.
An integral part of Tees Valley Housing’s approach to housing provision is to develop properties of varying tenure both with and without grant assistance from the Homes and Communities Agency (HCA). A programme of over 140 units a year has been successfully pursued by Tees Valley Housing for a number of years.
In order to ensure that our residents receive the best possible service, Tees Valley Housing continually strives to improve its performance. The success achieved to-date in this regard is evident through its Key Performance Indicators (KPIs).
Tees Valley Housing has a specialist team dealing with supported and sheltered housing. The client groups we serve range from those with mental health issues to people with learning difficulties. The services are offered to our clients within both specialist accommodation and their own homes. The extra care schemes at Pennyman House in North Ormesby, Barnaby House in Eston and Meadowfield House in Thornaby provide examples of the new developments which Tees Valley Housing is delivering in terms of an ageing population and those in need of care.
We believe in investing in neighbourhoods through new and innovative ranges of services and initiatives. This approach helps us develop sustainable communities and provide positive attractions for new residents. These initiatives can be geographically focussed, such as the Neighbourhood Management Scheme at North Ormesby, or user/client focussed such as the OpENhOuse Project which aimed to bring the community into job and contracting opportunities within the housing sector.
Our Vision is 'Shaping the Fabric of Everyday Life'
This vision has been translated into a set of values:
- To be fair, ethical and honest;
- To put our customers at the heart of decision making;
- To strive for excellence and innovation in everything we do;
- To welcome diversity;
- To recruit and retain the best people.
To deliver the vision, a set of strategic priorities has been established
- To provide outstanding services to our customers
- To provide opportunities for people and places to thrive
- To achieve sustainable growth
- To be the employer of choice
- To achieve business excellence
Objectives and actions are then developed for the next five years to ensure we meet these priorities.