Contact UsTees Valley Housing Limited
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Structure
Credentials & Achievements
The Group was presented with an award for its work on the Middlesbrough Family Intervention Project (FIP), as part of the Government's Respect Action Plan.
Winning the Respect category of the North East Awards, jointly presented by the National Housing Federation and the Housing Corporation, comes after Home Secretary John Reid paid a personal visit to the project in April. The Middlesbrough FIP is run with Middlesbrough Council and works with families from the area who present their communities with anti-social behaviour problems, resulting in potential eviction.
Charter Mark is the recognised standard for benchmarking customer service excellence in the public and voluntary sector. TVHL is one of only six organisations out of 800 monitored by Charter Mark Assessment Services, the examining body, to achieve full compliance against all indicators in the Charter Mark accreditation process when tested in April 2007
This success resulted in the following comment from the Charter Mark Assessment Services organisation: "Your service is meeting, or, in the areas of best practice exceeding, all requirements of the Charter Mark criteria. This is an indication of great commitment and an excellent service from the members of staff involved in your service, many congratulations."
The third accolade came as Tees Valley Housing Ltd was re-accredited with the Big Tick for 2007 in the Business in the Community Awards. This recognised TVHL’s Housing and Community Investment Agency submission in the BUPA Healthy Communities category.
This further endorses TVHL’s strategic move from being a registered social landlord, to a community investment agency with a broader remit that covers all aspects of life in the areas it serves.
Respect Standard for Housing Management
Big Tick 2008 Business in Community Award
TVHL's Housing and Community Investment Agency submission in the BUPA Healty Communities category
iNbiz Awards 2005 - Category Winner & Overall Winner
iNbiz Griffiths Independent Living Award for our young parents schemes
Chartermark
Re –awarded to TVHL in April 2007
I.I.P – Investors in People
Re –awarded to TVHL in April 2007
Reflects our commitment to staff welfare, development and training
I.I.C. – Investors in Communities
Selected as one of 12 housing providers across the country to participate in this accreditation pilot, which is similar in principal to IIP but relates to the commitment of the organisation towards community investment and involvement.
Audit Commission Inspection
2 stars with excellent prospects for improvement
Construction Clients Charter
Only given by the Government to Registered Social Landlords (RSLs) who have an approved plan for the next 5 years to deliver partnership working
Approved Partner Status
TVHL has been confirmed as an Approved Development Partner by the Housing Corporation and is lead RSL for the Spirit Partnership.
UK Housing Awards – Category winner & Overall Winner for Outstanding Achievement
Winner of the Recruitment & Retention of Staff category for our submission, “Corporate Change” in 2003
Housing Corporation Assessment 2008
VIABLE – Green Light
“The Group meets the expectations set out in the Regulatory Code in terms of financial liabilty.”
PROPERLY GOVERNED – Green Light
"The governing body, supported by appropriate governance and executive arrangements maintains satisfactory control of the organisation”
PROPERLY MANAGED – Green Light
“The group's performance generally meets the standard expected given the context in which it works and the available resources.”
DEVELOPMENT – Green Light
“The group’s performance demonstrates a good performance by achieving or exceeding its annual targets, maintaining good progress against targets during the year and delivering quality housing that meets our standards”
Operating Cost Index
Rank 113 out of 465 RSLs – Top quartile position
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