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Floating Support

Floating Support is a joint initiative between Tees Valley Housing and local authorities, to provide tenancy support, life skills and training to vulnerable people. The scheme started in 1997 and accommodates service users in their own home.

The principle of Floating Support is that the support is provided to the vulnerable person or young parent in their home until they no longer need it. The person then stays living independently and the support ‘floats off’ to support someone else.

Referrals can be made directly from the local authority, social services, Probation Service and voluntary agencies. We also take self referrals.

TVH’s Floating Support services aim to provide choice through the flexibility and diversity of delivery. We involve service users in the design, implementation, monitoring and evaluation of our services. We ensure all staff members have the appropriate qualifications, experience, skills, training and support to maintain a high quality service.

Areas support covers

Our Floating Support team offers housing related support to people in their own homes. This can help people:

• Achieve Economic Well Being
  This includes support to maximise your income, inc welfare benefits; reduce your overall debt; sort out your gas, electric, water and TV licences and draw up a budget plan to manage these; obtain paid work.
• Enjoy and Achieve
  We offer assistance to participate in training/education; participate in leisure/cultural/faith and/or informal learning activities; participate in any work-like activities (unpaid/voluntary/work experience); establish contact with external services /groups/ friends /family.
• Be Healthy
  We can give support to develop domestic skills and advice on healthy eating (on a budget), as well as to better manage your physical or mental health and deal with any substance misuse issues.
• Stay Safe
  Support is offered to set up, maintain and understand your tenancy and avoid eviction. Assistance to minimise offending behaviour and better manage risk of causing harm to yourself or other people.
• Make a Positive Contribution
  We can help support you in developing confidence and ability to have greater voice and /or control and /or involvement within the service as well as the wider community.

Who can we help?

We provide support to various groups of people. These include young people aged 16-25, young parents (aged 16-25), Refugees as well as a scheme in Redcar and Cleveland for 16+.

Tees Valley Housing has floating support schemes across the following seven local authority areas. Please click on the links where applicable to dowload leaflets about each scheme.

How do I apply?

If you are interested in receiving floating support, please contact 08000 461600 or email floatingsupport@teesvalley.org and request an information leaflet.
You can download a floating support application form here.

Housing support referral form for County Durham services can be download here.